Helping MNOs Improve NPS and Prioritise Infrastructure Expenditure
nSpireCx by Endeavour Technology provides the customer’s perspective of their network experience.
The telecoms industry is facing significant challenges due to market pressure and economic uncertainty. Mobile Network Operators (MNOs) are looking to transition to standalone 5G networks and Open RAN infrastructure, but replacing legacy technology is difficult amidst declining revenues and increasing investment costs. MNOs also struggle to maintain high customer satisfaction scores, despite the importance of retaining customer loyalty.
Download the datasheet to learn:
- nSpireCx benefits
- How nSpireCx works
- How nSpireCx Improves Net Promoter Score
