Give your Customers the Network Experience they Expect
Endeavour’s nSpire platform provides a unique device view of mobile network performance and a way to collect, collate and analyse multiple data sources through a single window
Automotive OEMs can proactively manage customer experience via dashboards that identify performance degradation or reactively when alerts draw attention to outages.
Mobile Network Operators can improve Net Promoter Scores (NPS) with a customer view of the network that will inform performance improvements, help reduce churn and lead to closer customer relationships.
Service providers can fine-tune performance at the endpoint where IoT devices are located, a business-critical requirement for many sectors – and life critical in the case of emergency services.
Airlines and their in-flight connectivity partners need actionable intelligence around the connectivity experience provided to their passengers. With
nSpire, they can ensure they are meeting or exceeding passenger expectations.
Powerful end-to-end technologies make the nSpire platform business transformational. A software agent is seamlessly installed on the customer phone/tablet or IoT device where it captures data without impacting device performance. Using our patented technology, key metrics are then transmitted to the nSpire cloud-native platform.
A secure and a scalable off-the shelf-solution, nSpire is provided on subscription as an OpEx rather than CapEx investment. Designed for simple and fast deployment onto millions of devices, it is fully compliant with global regulatory requirements around data privacy.
Data is cleansed, ingested and integrated into an open architecture environment that will collect and collate third-party data along with our own device-only insights. Data is refreshed on a daily, weekly or monthly basis, depending on the data source and use cases, and monitored through a single pane of glass.